Conversational AI
Lead Qualification & Distribution
Live Agent Handoff
Why Settle for Less? Get Intelligent AI, Effective Lead Generation, and Real-Time Handoff in One Package.
Conversational Virtual Agents
Lumina's Conversational AI is unlike any other. Trained specifically on your website's content, it understands your business inside out. Our virtual agent delivers personalized, accurate answers to your customers' questions 24/7. Elevate your customer support without the added workload.
Stop wasting time on tire-kickers. Lumina's advanced lead qualification system uses industry-standard questions to filter and identify high-quality leads. Once vetted, all customer information is securely emailed to you. Make every conversation count and boost your sales effortlessly.
There's a time for automation and a time for the human touch. When a customer needs that extra level of assistance or a live agents is available, Lumina seamlessly transfers the conversation to one of your live agents. Keep the customer journey smooth, maintain engagement, and close more deals.
Setting Up Lumina is as Easy as 1-2-3
Purchase the SMB Package
Enter Your Email Address and Website into the Payment Form
We Build Your Agent and Train it On Your Data
We Set Up the Agent to Email All Leads to the Email Address Provided
Receive Your Code Snippet
Wait for Your Code Snippet Email
Grab the Code Snippet and Paste it into the Head tag of Your Website
It's Immediately Ready to Start Generating Leads and Communicating with Customers
Log Into Agent Portal
We Will Invite You to Our Live Agent Portal
Create and Account and Log In
Pick Up the Chat from the Virtual Agent at Any Time and Start Communicating with Customers
One Plan. No Surprises. Designed to Scale with Your Business
MONTHLY
What You Get
Conversational AI, Trained Specifically on Your Website
Advanced Lead Generation and Distribution
1 Live Agent Seat for Seamless Handoffs
Priority Email Support
Pricing Breakdown
The one-time set-up fee covers the initial configuration of Lumina to suit your specific business needs. This includes training the Conversational AI on your website content, setting up lead qualification criteria, and configuring the live agent handoff system.
A live agent seat means that you can handle customer queries in real-time. Additional seats can be purchased for $45 per seat per month.
Yes, data security is a top priority for us. All data is encrypted and stored in secure servers located in the US. We adhere to industry-standard best practices to ensure the privacy and safety of your information.
No, there are no long-term contracts required. Our service is billed on a monthly basis, and you're free to cancel at any time.
Yes, we offer 24/7 customer support on Reachality.com or right here by talking to Lumina. It can answer common questions, provide you with your code snippet if you lose it, or escalate your request to one of our support team. Whether you have a technical question or need strategic advice, we're here to help.
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